How much does he want to pay for the video, I certainly wouldn't gift it to him.
Tony.
Speed cameras
- Thread starter t-tony
- Start date
Tony.
Fair point Tony. Is this a main dealer Ian? If it's a franchise such as Stratstone you could go all the way. The manufacturers do not like getting poor reviews from customers. They come down very hard on dealers not towing the line.
Go to head office.
I know I've already said it, but this employee really needs a written warning.
He really needs teaching that's it's totally unacceptable to take a customers car down the road speeding.
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To be honest I don't much care if the culprit gets a written warning or not. The dealer still hasn't got it.
They themselves have failed to ensure that their drivers are crystal clear on what the expectation is on driving standards.
The fact that a driver believes he can get away with it tells me their corporate standards are lax and poorly enforced and policed. If they are lax in this respect then by extrapolation, their standards are likely to be poor elsewhere. That isn't good enough.
The fact that they are intent on punishing the driver rather than apologising to me tells me loads. The management had already failed.
Ok - you can't legislate on the behaviour of an individual. It could be a one off, but I find that unlikely.
Nothing was said today to give me any confidence in the dealer. I was expecting much more from them. As a minimum a thanks for bringing it to their attention.
That's when head-office and JLR might be interested.
They themselves have failed to ensure that their drivers are crystal clear on what the expectation is on driving standards.
The fact that a driver believes he can get away with it tells me their corporate standards are lax and poorly enforced and policed. If they are lax in this respect then by extrapolation, their standards are likely to be poor elsewhere. That isn't good enough.
The fact that they are intent on punishing the driver rather than apologising to me tells me loads. The management had already failed.
Ok - you can't legislate on the behaviour of an individual. It could be a one off, but I find that unlikely.
Nothing was said today to give me any confidence in the dealer. I was expecting much more from them. As a minimum a thanks for bringing it to their attention.
That's when head-office and JLR might be interested.
Totally agree with going to the top @Redline. What kind of manager doesn't start the conversation with a thanks for bringing this to my attention? I actually, and I''m not proud to say this, had the service manager up against a wall when he basically told me I didn't know what I was talking about and that a clutch pedal wouldn't sit on the floor when released and suddenly release launching the car forward. Dragged him out, threw him in the car and took him for a short ride. Within minutes while leaving on a green light the clutch stuck then released and we nearly hit the car in front! He was white he was so afraid! They did fix the car but I kept climbing the corporate ladder and he wasn't there anymore and my warranty was sent to a new dealer that sold Mercedes from whom I had bought my car. Keep on climbing!! JIM
Same up here Gundun, on the motorways you have to be on the ball as the speed limits on the same stretch of road can change at any point from 130 to 120 to 100 kph and it is not always obvious (And then the letter comes through the door)
http://www.dutchnews.nl/news/archiv...-on-dutch-roads-is-not-more-dangerous-police/
Speed limits change frequently in Florida, but they're well signed.
Tony.
Tony.
Here is a post from my link:
Ymf • 7 months ago
They would do us a favor by clearing marking the speed limits. On my way to Schipol on the A4, I noticed that they have blackened out the old 100 signs (the small ones along the road) making you think that the speed limit is 130 and then suddenly after a few hundred meters you see the big 100 sign board.
Cash cows, the lot of us.....
Could you not ask the reception about having to stay longer, Tony. At Addenbrookes they will issue a waiver, meaning you just pay the set amount for the first 3 hours!! Must have saved us hundreds of pounds with Kate on the numerous occasions when we arrived at 8.30am and left several hours later on my own.
Sandy
We also have daily limits as well as long term passes but the first few hours get you to the limit on their own and the hospital received nothing for you parking on their property. Go figure!! JIM
Sounds like you're being brushed over mate. Next step up the ladder post your visit?
Most definitely.
Think I'm going to get the brakes looked at before I do anything else. If they've gone below their own minimum we'll be having more discussions. Turning up at 8:15am when most people are dropping off their cars and see if they want a scene at their service reception.
Totally agree @Redline either first thing in the AM or later in the day when they are paying their bills usually gets their attention pretty damn quick! I even used that strategy at a Mercedes dealer where I had my 63 220sb serviced. My load conversation with that service manager brought the owner out of her office and she asked me to join her in the lounge to sort the problem. She listened to my tale patiently and agreed I was indeed correct. Sorted I thought, but next time I had the car in there was another service manager where the other fool had stood and I was treated with the respect I felt every dealer should adopt. So that's was two service managers 0. JIM 2 on the scoreboard. So take it up a notch Ian, I'm with you all the way!! JIM