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What great customer service from the BMWCCGB!

Discussion in 'The BMW Car Club' started by GazHyde, Jan 20, 2012.

  1. GazHyde

    GazHyde The Gaz Monkey
    Staff Member Administrator Global Moderator British Zeds

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    I joined the club a week or so before the offer Neil organised. I emailed them to ask if I could get the Z Register membership as I just missed out on the offer.

    Got a letter through the post today which was a nice surprise.

    As well as the Z Register sticker and information, they have given me 1 month extra membership and a £5 club voucher "in view of closely missing out on the special rate"

    What a great way to run a club! :-bd
     
  2. Boysie

    Boysie Zorg Guru (I)
    Supporter British Zeds M Power

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    A bit different for me

    I phoned the BMWCC and asked was i on the Z register
    They said no, but emailed me with the email address for mike fishwick
    and a form to fill in for the Z Register.
    They said they would forward a Z register sticker to me>
    This was a few weeks ago
    Alas no sticker :(
    After several Pms to mike and the intervention from Nero
    It turned out, they, the BMWCC had supplied me with the wrong email address
    For Mike /:)
    I have as yet to fill out the form
     
  3. Aceman

    Aceman Moderator
    British Zeds 3rd Party Trader

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    Ian (myredzed) is now the Z Register Chairman so I would give him a shout if I were you, I am sure he will be able to get you sorted.
     
  4. NeRo

    NeRo Moderator
    Staff Member Global Moderator British Zeds Scottish Zeds

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    @Ray - Mike took over as temporary Chair in between Phil & Ian reigns. Mike also lives abroad

    Please contact the club using the tele number listed here http://www.bmwcarclubgb.co.uk/bmw-club-contact.php and ask to speak to Steve Miller, I'm sure he'll sort it out immediately
     
  5. Phil

    Phil Dedicated Member

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    I received someones Z registration a few days ago - so will have to return it to the office. I'm sure I cant still be down as the link.
     
  6. Ian_C

    Ian_C Formerly Myredzed

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    How bizarre, I got someone's a couple of weeks ago so understood that all was well. I'll give the office a call next week and clarify their understanding...
     
  7. Boysie

    Boysie Zorg Guru (I)
    Supporter British Zeds M Power

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    As i said earlier I was told to contact Mike Fishwick, who do i contact??????
     
  8. NeRo

    NeRo Moderator
    Staff Member Global Moderator British Zeds Scottish Zeds

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    Previous posts have recommended ...
     
  9. Ian_C

    Ian_C Formerly Myredzed

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    To clarify, the BMWCCGB should tell you to contact me to join the z register. They will give you my contact details when you join. Make sure you tell them you want to join the z register when you join the BMWCCGB so that you get your z register car sticker. If you've forgotten to do this then give them a call back and they'll get a sticker to you - I do not hold any stock of these.

    Boysie - you'll have a pm with my contact details on in just a minute ;)
     

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