I spoken to them today and they appear to this point to be helpful and have said they trade within TS rules so if it's not the battery we will see.Hope its either an easy fix, or a 'give the car back'.
It ain't looking good mate. Battery fine booked in at Pete Wilson's for a diagnostic on tuesday. He's looked at the RAC list of codes and without him doing further investigation he's thinking it's a module or the dash cluster. £48 for the diagnostic then minimum hour and half at £45 + vat before we start talking parts.Hope you're able to get it sorted easily and Jue isn't without a car for long.
+1I’d first put a new battery or at least swap the one one from Z3 into it to rule it out before paying out on labour and modules as I believe these battery tests can’t tell the full picture.
Quite common issue on the newer tech cars.
Has the dealer agreed to pay for diagnosis?It ain't looking good mate. Battery fine so popped to Pete Wilson's, it's booked in on Tuesday for a diagnostic, he's looked at the RAC list of codes and without him doing further investigation he's thinking it's a module or the dash cluster. £48 for the diagnostic then minimum hour and half at £45 + vat before we start talking parts.
Tim, the intitial warranty was a month so thsts long gone so i'm going down the consumer law route. The garage was very amicable about things to this point anyway! He asked me to get it diagnosed and let him know what's wrong. He said he works within TS rules so if he was advised to pay he would. We've had the car just under 6 months and it cost £7500 so apparently we are in a very strong position.Has the dealer agreed to pay for diagnosis?
Just be a bit careful Dave, if it turns out to be something not covered by the warranty they might not pay.
That's interesting Dino. It has a big Bosch on it and it turns the car over great. So many people saying the Battery!Our smax is only a 2006 so a lot less gadgets but even they can suffer a lot of issues with weak batteries which apparently can even cause running issues with the engine.
I did notice that our smax brings up a low battery warning very quick - for example around 45mins of having the radio on whilst washing the car and it starts complaining (this is with a massive brand new VARTA battery - it runs a very big one, something about the opetions specced needing a slightly higher spec than a ‘normal’ smax)
This is what makes me think they really don’t like low battery level at all and start complaining early.
They do suffer dash pod faults as well.That's interesting Dino. It has a big Bosch on it and it turns the car over great. So many people saying the Battery!
Booked into our local Auto electrician Tim. He has been at it 35 years in the same town so has a good name for himself. They have already said it could be a cluster failure, there is also a continuous buzz coming from behind the stereo even when it's turned off so maybe that could be involved with what's going on.They do suffer dash pod faults as well.
But the battery would be my first port of call.
Batteries often fail as soon as we get the first frost, so could well be dash pod.
Is it going to a Ford main dealer?
They'd know straight away.
No Pete I haven't. Took the car to work to see if it happens as I haven't seen it and it did it 3 times in a mile. I think it maybe beyond that to be honest.Have you tried disconnecting the battery and reconnecting and seeing if it all resets ?
@Grumps - now you know where to get replacement parts from if you need themWatching with interest, I'd forgotten that my daughter and her b.f bought a 2 litre diesel kuga last month.
Your whit has become sharper since you retired .@Grumps - now you know where to get replacement parts from if you need them
Just thinking outside the boxYour whit has become sharper since you retired .