Quite often for many car manufacturers recall work gets done when cars are in for other work and you’re not aware it’s been done. As lots of older cars don’t go near the dealer network then that’s not going to work.
- rang the helpline number the other night and sat in the expected queue - message was also given that you could email customer.service as another option. So drafted an email enquiry while I was waiting - pressed send on email but sod's law just as I was hanging-up phone they answered. Went through vehicle details and was assured mine (3 series) was not on recall list which had been updated that day. Ok thank you very much - bye bye.
Agh! What you have just encountered is what we’re really good at here in the UK and is commonly known as customer serviceNow confused
Today got a reply to my email advising that my vehicle is on recall list and to contact local BMW centre, to arrange free repair which should only take a few hours. Rang local BMW centre who said they have a rather long list and will get back to me to arrange date.
so if your gonna use your BM might be a good idea to prepare just in case, as to what you do is entirely how you think you would act if it does somehow happen to you. I personally would add a battery powered flashing amber light especially if using at night, try not to use the outside lane on the motorway, sounds a bit extreme maybe but if you drive a vehicle with suspected fault (and that’s all it is suspected) then it will be on your mind, makes sense to me to be prepared, getting caught in the fast lane is really scary especially if you’ve got no way of warning the fast drivers approaching, bad enough when your trying to limp it over to the hard shoulder with hazards working.
Food for thought. Just IMO though..
Think M25 ??????
The driver is on the phone!
