Thomas Cook Compensation Payment

[RickyBobby]

In July 2019 we flew to San Francisco for a family holiday - the Mrs and me with the 4 kids.

Our return trip was significantly delayed and long story short Thomas Cook agreed to refund us £3,180.

The day after they had told me over the phone that the cheque was in the post they entered in to liquidation - suffice to say the cheque never arrived.

Since then I have been waiting for the auditors to conclude the liquidatuonn process and facilitate my payout.

The payment finally came through this week but rather than the original amount of £3,180 we only received £49.42

 

[Toby]

Not good and annoying - thought you might have been a preferred creditor in this case as owed compensation ?

Liquidators = license to print money, get paid a fortune and creditors get a pittance. Only interest they serve is themselves, sometimes the company thats liquidated.

 

[Duncodin]

Shouldn't ABTA step in?

 

[Pond]

Not good and annoying - thought you might have been a preferred creditor in this case as owed compensation ?

Liquidators = license to print money, get paid a fortune and creditors get a pittance. Only interest they serve is themselves, sometimes the company thats liquidated.

Indeed. The accountants (liquidators) get 100p in the pound. In this case Garrie got 1.5p.

I've had a couple of customers go belly up over the years owing me money (not a lot fortunately). When I saw the accounts from the liquidation, it was truly shocking. I got nothing either time BTW, but still got copies of how the accountants took the lot. Nice of them to rub the creditors faces in it!

 

[AleNod]

Would Section 75 on a credit card payment not have helped ?

Sounds pretty galling tbh . . .

 

[as400]

Did you have any insurance covering flight delay/cancellation?