- Joined
- Dec 5, 2011
- Points
- 190
Just some of the email thread about a tap they say got damaged and now won't refund!
If anyone lives close enough to pick it up and throw it through their window I'd appreciate it!
Hello Theresa
I can arrange a courier - I assume it is
Victorian Plumbing
1-4 Potter Place
Pimbo
Skelmersdale
Lancashire
WN8 9PW
Is there a reference I need to write on the address too? I would need someone to print off and attach the courier's label please.
Thanks
Good afternoon
Thank you for your email
I've looked into this for you.
If you pay £24.95, we can arrange a courier for you?
Kind Regards
Theresa Proffitt
Hello Theresa
I assume there is a typo, I can get a national courier company to collect for about £7, £25 is ridiculous for me to get back a tap that was returned in as received condition in the original packaging.
If Victorian Plumbing have no access to a printer then I can print off the courier's label and post it to you, will I need to include some sellotape too?
Andy
Good evening
Thank you for your email
We do not send courier's label as we do not offer collections
I have made our Returns team aware that you are arranging a collection.
Kind Regards
Theresa Proffitt
If anyone lives close enough to pick it up and throw it through their window I'd appreciate it!
Hello Theresa
I can arrange a courier - I assume it is
Victorian Plumbing
1-4 Potter Place
Pimbo
Skelmersdale
Lancashire
WN8 9PW
Is there a reference I need to write on the address too? I would need someone to print off and attach the courier's label please.
Thanks
Good afternoon
Thank you for your email
I've looked into this for you.
If you pay £24.95, we can arrange a courier for you?
Kind Regards
Theresa Proffitt
Hello Theresa
I assume there is a typo, I can get a national courier company to collect for about £7, £25 is ridiculous for me to get back a tap that was returned in as received condition in the original packaging.
If Victorian Plumbing have no access to a printer then I can print off the courier's label and post it to you, will I need to include some sellotape too?
Andy
Good evening
Thank you for your email
We do not send courier's label as we do not offer collections
I have made our Returns team aware that you are arranging a collection.
Kind Regards
Theresa Proffitt



on a TAP thread, must be bored.


