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Tapatalk Pro Retirement

Discussion in 'Site Announcements and Feedback' started by GazHyde, May 23, 2014.

  1. GazHyde

    GazHyde The Gaz Monkey
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    Hi all,

    This is nothing at all to do with Zorg specifically and is relevant information for all forums you visit using Tapatalk. I have no control over how Tapatalk conduct their business. This is all information coming from the developers of the software. Hopefully they have done a better job of informing users than they have forum owners :shifty:

    You may know about this already if you are a "Pro" user and paid for their app. The concept is that you are being moved to a "free" application so that they can start feeding adverts to you through the app, as it's a bigger revenue generation model for them.

    If you bought Pro, you should get updated to 'VIP' status which means you should not start seeing their adverts in the free application. I don't have any more details on VIP other than what is in their blog statement below!

    At this point in time the Zorg has in app advertisements disabled, because at this point in time we have control over doing so. As to whether Tapatalk back track on this decisions is entirely up to them. You may of course start seeing adverts from other forums you visit who use it as a way of generating income.

    I'll add stuff to this thread as and when I manage to find out more.

    From the Tapatalk Blog May 22nd, 2014

    Tapatalk blog extract - May 4th, 2014

    From their support forums - May 10th, 2014

     
  2. Stormy_be

    Stormy_be Zorg Guru (I)
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    I have tapatalk, but not the pro-version.
    So I would start seeing add's then, correct?
     
  3. GazHyde

    GazHyde The Gaz Monkey
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    You may start seeing ads, but only if the forum you are visiting has decided to display them.

    It's currently at the discretion of the individual forums if they want to make money from the application. You won't see ads in content from Zorg, but let me know if you do see any in our content - as I don't really trust Tapatalk at all.
     
  4. akirk

    akirk Zorg Addict

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    If lifetime support and free updates was unrealistic for 2.99 why did they offer it?
    Also intrigued as to why anyone uses tapatalk... I use a wide range of forums directly on iphone or ipad many now have a mobile theme, all are usable as is...
    Alasdair
     
  5. Stormy_be

    Stormy_be Zorg Guru (I)
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    why I use it: have never tried anything else. btw, I'm on Android
     
  6. GazHyde

    GazHyde The Gaz Monkey
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    There are a lot of reasons why people use it. I think the main one is that it brings posts from various sources in to one location for ease of reading. Another is that most forums don't allow you to upload images above a certain size, and TT allows you to upload to their servers directly (although we never enabled this feature because server disk space is so cheap these days). Finally the push alert system is useful, but that's the end of the benefits list as I see it.

    However, Tapatalk users actually miss out on a bigger forum experience. Unlike most other forums we have a lot of functionality available which TT can't access, so people miss out if they only use it. I'm talking about the media galleries, showcase, user profiles and so much more. We have been fully mobile responsive since moving to XenForo, and at that point I stopped using TT.

    There is however a dark side to this in that TT is created and maintained by a shambles of a company. Security exploits, bugs and poor decision making is rife over there. They don't communicate major decisions properly, particularly those that impact the end users. They don't answer support questions promptly, if at all, and when they do its in appalling pigeon English (take that as you will).

    Tapatalk is a company that wants to make money from you. They realised charging for the app doesn't make as much money as feeding you adverts hence the change in policy.

    Forum owners are moving away from it at a high rate due to the problems it causes both them and members. I continually have to review its benefit over the potential risk of keeping it - and t's borderline at the moment for keeping it. We avoided a potential security exploit a while ago because I delayed installing their latest version on the server. This is because I learnt from experience that installing their latest version before others have found the faults is way easier. I already removed a similar product (ForumRunner) because of similar risks.

    I have to try and change peoples attitudes to using it, because I can't guarantee not having to switch it off in the future.
     
  7. Stormy_be

    Stormy_be Zorg Guru (I)
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    what should/could we use instead of TT?
    (for me on Android & I suppose for some of you on IOS)
     
  8. GazHyde

    GazHyde The Gaz Monkey
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    Use whatever web browser you have on whatever device you are using ;)

    I use Chrome on my Galaxy SII 'droid phone, and Safari on my iPad. Here are some screenshots from my 'droid phone which has a resolution of 480x800

    2014-05-24 10.16.26.png

    2014-05-24 10.16.40.png

    2014-05-24 10.16.54.png
     
  9. Stormy_be

    Stormy_be Zorg Guru (I)
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    I rarely use the normal browser on my tablet.
    A dedicated application should always perform better than a general browser, not?

    Are there other (better than TT) forum-app's that we could use?
     
  10. GazHyde

    GazHyde The Gaz Monkey
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    Depends on your definition of "perform better". If you define that as speed, then in some circumstances it could be quicker than a browser on slower devices.

    If you take in to account the sloppy coding, security issues and overall lack of engagement with forum owners & end users - then not really.

    Also you are merely reading posts and conversations, and miss the other things the forum has to offer. That's fine if you have decided to do that, but in some ways TT detracts from an overall community experience XenForo allows us to provide you. But like any service you have the choice to interact with what interests you most ;)

    We tried Forum Runner which was the only viable alternative, but they haven't updated it in over a year. It had it's share of issues as well.
     
  11. Stormy_be

    Stormy_be Zorg Guru (I)
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    For me TT is only to see a quick update when I'm on the move and have a minute to spare (at work between meetings, waiting for the train, etc).
    At home I still look on the normal PC (via Firefox).
    I suppose I'm not the only one who still uses a "real pc" at home when really want to do something "major", and a tablet when on the move (or for a quick view on the sofa, when the wife is watching her soap-series).
     
  12. board

    board Administrator
    Staff Member Administrator Global Moderator British Zeds M Power

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    I don't bother with TT on my phone or iPad anymore as the site works so well. I can see updates quicker than using TT just using safari and as Gaz says you get all the extra forum features on offer.
     
  13. Stormy_be

    Stormy_be Zorg Guru (I)
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    For me, a nice thing to have on the move is the new or updated items directly in my "notification"-bar.
    You can't get that with a browser.

    But everyone his choice.
    It all depends on what you want from it, and which aspect you find important.
     
  14. Titan

    Titan Moderator
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    I'm with stormy on this one. I use TT for quick browsing especially when at work because images are blocked by our firewall.
     
  15. GazHyde

    GazHyde The Gaz Monkey
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    I totally agree it's a convenient way for accessing the site, but it really does have potential security issues which can't be ignored.

    They have finally admitted there was a security issue (by email today), but are trying to play it down as being minor. That's 3 weeks after it was discovered and posted on various security websites. They are only doing so via email, so any forum admins who have opted out of their mailing list may not know about this issue.

    If they keep doing crap like this then we may have little choice but to permanently remove access through it, until a time that they can be trusted with both ours and your data. As you can see from this list it affected every major forum software.
     
  16. Titan

    Titan Moderator
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    I have no qualms with you pulling the plug if it's security based but will still be sad to see it go.
    There is an undeniable convenience about it although adverts will irritate the hell out if me
    As regards mini web version of the forum, can you facilitate a list of participated threads? Of all the features that TT offered that was by far the most useful. If made checking for replies SO easy.
     
  17. GazHyde

    GazHyde The Gaz Monkey
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    Let's just say for now I'm keeping a very close eye on what they are up to, and I really hope they sort their quality control out soon. If they do, then it's not an issue.

    Hopefully not all the forums you visit will decide to take the cash incentive to display the adverts.
     
  18. Titan

    Titan Moderator
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    It's no great shakes Gaz. I only browse 3 Z forums (Zorg, Snot and Zfourum) plus a Canon DSLR one. If you do ditch it I will just have to brush up using the main web versions again. As you rightly say there is so much more functionality that way.
     
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