Martins Motor Works in Banstead, recommended by my mate Greg with 4 audi's that martin also looks after.. rocked up at 8.45 for my 9am appt as arranged and got chatting to a gent with a Merc who told me he has been taking the car there for the last ten years, it's currently got 165k on it and runs like the day he bought it , said martin was honest reliable and reasonably priced, as did my mate Greg..a good start. was greeted by martin at 9am sharp who quickly found my details in the book(note not the computer!) and took the keys and told me it will ready by lunchtime. got back at 12, car was ready and work done was.. new wipers oil, filter and engine flush new set rear brake pads short on rear brake bulb chased found and fixed,new bulbs coolant changed brake fluid and washer fluid topped up new air filter general check of the engine and inspection of underside of car and exhaust. service indicator reset. parts £95 labour £70 vat £33 but rounded down..to make the invoice £195 told me it was a "rock solid little car" see you in a year or so! for my neck of the woods that is a fantastic price and good old school service.. martin was friendly knowledgeable and runs a BMW himself so knows them inside out. mrs civic will also be going there from now on, no more of honda's ridiculous service charges..