Thank you for the prompt response. Problem is I cannot unlock either door to get to the door card. As both doors handles have simultaneously stopped functioning, could it be something else e.g. an isolation switch preventing the door handles working? The car has been idle for some moths but was delivered driveable and doors working. Dealer suggests might be battery? Not convinced.Hi @Ginavid,to the forum from me in Staffordshire. It sounds like the mechanism has become detached. You'll have to remove the door card and have a look.
I don't suspect the solenoid as the OP says 'Locking button goes up and down with both key and manually'. It must be a mechanical problem but I agree for both to stop working at the same time is more likely to be an electrical problem....try another battery if you can as it seems strange both door solenoids packing up together...
I'm going to put the battery on charge. If that doesn't work - mechanic - mechanic - mechanicHi and welcome from London, try another battery if you can as it seems strange both door solenoids packing up together.
Thanks. I will get my profile uploaded soon - watch this space. Watch the ITV news on Monday - 72 year old carer interview - that's me.Hi and welcome to ZroadSter
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OK. Thanks everybody, great response considering I only got the car today. I will up-date the forum when sorted.I don't suspect the solenoid as the OP says 'Locking button goes up and down with both key and manually'. It must be a mechanical problem but I agree for both to stop working at the same time is more likely to be an electrical problem.