Added to the waiting list!

[t-tony]

Well, having waited till after August to contact BMW about this recall job, I called Sopers this morning only to be told that they still have no parts in stock to fulfil this recall programme. Therefore, as many like me, I’ve been added to the waiting list with no idea when they will have parts in stock.
I find this a sad state of affairs because I would’ve thought that BMW should’ve known what quantity was needed by the number of letters sent out to owners.

Tony.

 

[Z Victor 1]

Totally unsatisfactory state of affairs! BMW need to sort out their after sales issues, but like many companies all they're bothered about is selling new cars.

 

[Eddie Zedder]

Must be a Lincoln thing. Rang Marshall LR about a recall on my Evoque and their reply 'we are not undertaking this recall at the moment but we will put you on a waiting list'.

Rang Stratstone LR in Nottingham straight after and they couldn't have been more helpful. They are currently doing 50 cars per week, mine is booked in for 18th November.

Might be worth trying another dealer @t-tony.

 

[Z Victor 1]

But that's a Land Rover recall, not BMW.

 

[Nodzed]

Picked mine up today. All done

 

[Eddie Zedder]

But that's a Land Rover recall, not BMW.

Just saying it may depend on the dealer as to wether they can be arsed or not. Sopers is not the only BMW dealer in the area.

 

[Nodzed]

Well, having waited till after August to contact BMW about this recall job, I called Sopers this morning only to be told that they still have no parts in stock to fulfil this recall programme. Therefore, as many like me, I’ve been added to the waiting list with no idea when they will have parts in stock.
I find this a sad state of affairs because I would’ve thought that BMW should’ve known what quantity was needed by the number of letters sent out to owners.

Tony.

Cotswold BMW have been brilliant, they did put the date back a fortnight due to waiting for parts to come in but apart from that the usual excellent service from them.